These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the tripsnhub.com website (“Website”), “Tripsnhub” mobile application (“Mobile Application”) and any of their related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Tripsnhub.com (doing business as “Tripsnhub”, “we”, “us” or “our”). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Tripsnhub, even though it is electronic and is not physically signed by you, and it governs your use of the Services.

Accounts and membership

You must be at least 18 years of age to use the Services. By using the Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Leisure Content, Bookings, Cancellation, Payment, Refunds, Services

Tripsnhub.com is a dynamic marketplace for travel agencies, tour operators, and leisure service providers, acting as a lead generator. Our involvement is strictly limited to facilitating contractual relationships directly with suppliers, agencies, and operators. Users and travellers engage directly with service providers for bookings, services and payment-related procedures. Tripsnhub is not a point of contact and does not accept any user payments. 

Booking Confirmation and Availability: Rates and availability displayed are indicative and subject to confirmation by the service provider. Tripsnhub.com does not guarantee the availability of the same packages or services. Rates indicated in the portal start from rates and are directly bound to supplier terms and conditions.

Contractual Relations: Tripsnhub.com establishes commercial and contractual relationships directly with suppliers, travel agencies, and tour operators. All transactions, including bookings and payment procedures, are directly conducted between the end users/travellers and the respective service providers.

Content Disclaimer: The introduction text, images, and videos provided on Tripsnhub.com are generic and not integral to the trip itinerary. For accurate and detailed information, always refer to the package itinerary and additional details shared by the package-owning provider. The information included in the portal will only give you a high-level overview; the one you have to refer to is always the details shared by the supplier after you initiate the booking enquiry and request forms.  

Content Ownership: Tours, Activities, Holiday Packages, and destination information content belong to respective companies, suppliers, DMCs, and tourism departments that provided the data. Almost every image used in this portal is purchased, licensed, royalty-free or the image collection of our subsidiary travelogue. In very exceptional cases, the supplier images are included.  YouTube video links included are for promotional purposes of a destination, tours or activity, and in most possible cases, only official channel links are included. 

Accuracy of information

This website operates on a Booking request model, which does not rely on real-time inventory. Therefore, the availability of packages for selected dates must be confirmed by the relevant travel agency, tour operator, or suppliers. No pre-payment or advance payment is accepted during the booking process.

Content on this website is manually curated based on information provided by various agencies. It is not sourced via an API feed but involves human input and content-loading efforts. Occasionally, information on the Services may contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, availability, promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services, including, without limitation, pricing information, except as required by law. No specified update or refresh date should be applied to the Services to indicate that all information on the Services or Services has been modified or updated.

Destination Information - AI Supported

Destination Information: Our website utilizes AI-generated content and human-curated data to provide comprehensive destination information, including places to visit, activities, and recommendations. While we strive to ensure accuracy and relevance, users should acknowledge that AI-generated content may not always reflect real-time conditions or local nuances. By accessing and utilising this information, users agree to exercise their own judgment and discretion when making travel decisions.
 

Third-party services

If you decide to enable, access or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Tripsnhub with respect to such other services. Tripsnhub is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Tripsnhub to disclose your data as necessary to facilitate the use or enablement of such other service.

Advertisements

During your use of the Services, you may enter into correspondence with or participate in promotions of advertisers or sponsors showing their goods or services through the Services. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

Links to other resources

Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Services may be “affiliate links”. This means if you click on the link and purchase an item, Tripsnhub will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

Intellectual property rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Tripsnhub or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Tripsnhub. All trademarks, service marks, graphics and logos used in connection with the Services, are trademarks or registered trademarks of Tripsnhub or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of Tripsnhub's or third-party trademarks.

Image Ownership, Copyright, and Licenses

Unless explicitly specified, all images utilised on the website have been purchased or licensed for the project. Additionally, some images are sourced from the travelogue dhristi.com, a marketing channel of tripsnhub.com. Image credits for pictures owned by tourism departments and travel agencies are attributed to the respective companies.

Nigeria Packages: Numerous images featured in the Nigeria packages are provided by Tour Nigeria, the Official Tourism entity. Ownership and credit for all these images belong to Tour Nigeria.

Badagry, Nigeria: The images associated with the Badagry, Nigeria package are the property of the travel agency that owns the related package. 
 

Disclaimer of warranty

You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Tripsnhub, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Tripsnhub and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount no greater than one dollar or any amounts actually paid in cash by you to Tripsnhub for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold Tripsnhub and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Services or any willful misconduct on your part.

Severability

All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of United Arab Emirates without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of United Arab Emirates. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in United Arab Emirates, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Assignment

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

Important - Tripsnhub Data, Booking, Support, Payment
Tripsnhub.com is only a marketplace; the service providers are the agencies that own the package.
Tripsnhub never asks you for any payment in any form; you will be directly dealing with a travel brand.
The agency will be the point of contact for bookings, payments, refunds, support, and all related procedures.
Tripsnhub only indicates a package or activity's starting rates and high-level information.
Prices are subject to change based on seasonality and availability.
The itinerary is subject to change at the agency and supplier's side, which the agency will confirm during the process.
The agency's and suppliers' terms and conditions are always applicable.
Images and introductions included are generic to a destination and are not in line with the itinerary.

As a marketplace, the package booking enquiry you submit will be automatically forwarded to the travel agency serving as the service provider or fulfilment partner for the specified package. The only personal information transmitted at the marketplace's end is limited to Name, Email, and Phone Number.

It's important to note that any travel-related documentation, including nationality, residence, and payment processes, will be handled directly with the designated service-providing travel agency or tour operator. The respective companies' data security and privacy policies are applicable.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us by email: support@tripsnhub.com

This document was last updated on November 4, 2023